Contact
Media, articles, and links
One inbox for this domain. Use it for citations, corrections, and commercial questions about Jackpot City Live — not for player support.
Publisher desk
That is the only contact address we publish. There is no secondary alias, no personal mailbox, and no web form that stores your name.
What to send
- Media questions about this independent publisher.
- Requests to cite or link to jackpotcity.live.
- Factual corrections about how we describe BetNeptune or ProgressPlay.
What not to send
Do not email identity documents, card numbers, passwords, or account screenshots. We cannot reset a BetNeptune login and we cannot speak for Jackpot City Casino. Player support lives with the licensed operator. Safer gambling help lives with organisations listed on our responsible gambling page.